The more you know about your customers, the better you can serve them. But what you do with that data makes all the difference in the world.
It’s amazing how two companies–competitors in a number of ways–can make some similar moves and yet get a completely different reaction in the marketplace. Today’s example, from Nikki Baird at market analyst firm Retail Systems Research, looks at Amazon and Google.
learn more in inc
(Visited 21 times, 1 visits today)
