Companies often achieve customer-centricity on specific projects here and there, but fail to make it a long-lasting priority across the entire organization. In other words, they fail to embed customer-centricity into their culture. Three main factors have contributed to the…
The megatrends and strategic inflections that cause leaders to rethink culture will not go away when the pandemic is under control. Organizations will continue to navigate unprecedented disruption, including the potential for more pandemics, the fight for equality. Read more…
While it is impossible to predict exactly how global labour markets will rebound in the wake of the virus, leaders can and should use the future of work as a prism for their own organizations to plan ahead. If there’s…
Three developments in the global environment are particularly significant in favoring ecosystem strategies: the fact that customers are increasingly demanding solutions and experiences rather than products, the rising knowledge content of many products and business activities, and new opportunities being…
We have an unprecedented opportunity to rethink the way we design our cities to create a better, safer, healthier, and a more inspiring everyday life for the people living there, while boosting the local economy and also tackling the accelerating…
Every war and pandemic is different, and we should be cautious of drawing lessons from events that occurred in the long-distant past and in very different circumstances.Why wars are different from pandemics: Wars result in overheating and the destruction of…
According to our research, the consistent winners apply a highly developed approach to geopolitical risk management that emphasizes opportunity rather than just mitigation, involves the entire organization, and leverages sophisticated and robust analytical processes. Read more in BCG Turning Geopolitical…
“If you start looking at the relationship between humans and animals from the perspective that Indigenous people themselves may have had, it reveals a rich new universe,” says Matthew Betts, an archaeologist with the Canadian Museum of History. Read more…
Since 2003, Jassy has devoted his full attention to web services. That might seem far afield from Amazon’s iconic success as a storefront for physical goods of every imaginable sort. Read more in Fast Company Who is Andy Jassy? 6…
A pioneering partnership between Hyundai Motor Company and the United Nations Development Programme is looking to grassroots innovators around the world to solve far-reaching sustainability issues. Read more in Fast Company Do you have a solution to a global problem?…
