If you hear, “This call is being recorded for training and quality control,” it isn’t just the customer service representative they’re monitoring. It can be you, too. Read more in Fast Company Shhhh, they’re listening: Inside the coming voice-profiling revolution…
BCG recently collaborated with Faethm, a firm specializing in AI and analytics, to study the potential impact of various technologies on jobs in three countries: the US, Germany, and Australia. Using the underlying demographics in each country, we developed detailed…
There are signs that people may be increasingly receptive to robotic help, preferring, at least hypothetically, to be picked up by a self-driving taxi or have their food delivered via robot, to reduce their risk of catching the virus. Read…
The agricultural sector employs over 25% of the world’s working population and is responsible for sustaining 7.5 billion people. Despite decades of efforts by governments and industry, more than a quarter of those people – a staggering 1.9 billion –…
One of the interesting benefits of the traffic grid management system is that it can coordinate what’s called emergency vehicle preemption to give first-responders the clearest path through busy commuter corridors. Read more in zdnet AI-based traffic management gets green…
Average daily traffic to Walmart’s online grocery site reached 1.1 million between March 1 and March 20, according to SimilarWeb—a 55% increase on average daily visitor numbers during the previous two months. Read more in Zdnet Online grocery shopping numbers…
Much has been written about the potential of AI to replace human jobs in the future, but the use of services like HireVue highlights a different concern: that AI can act as a gatekeeper for the jobs of today. Read…
