Whole Foods “opened” a new “store” that you can’t walk into or shop at.Located in Brooklyn and slightly smaller than a typical Whole Foods, the store is dedicated solely to fulfilling online orders. But this is not just a pandemic-related reaction.…
Competition for brand recognition has never been more fierce. Digital-native newcomers are using tech-savvy, direct-to-consumer approaches to enjoy unprecedented ease of entry. They’re weaving compelling, socially conscious brand stories on social media. And traditional retailers are struggling to differentiate themselves…
The quantum internet is a network that will let quantum devices exchange some information within an environment that harnesses the weird laws of quantum mechanics. In theory, this would lend the quantum internet unprecedented capabilities that are impossible to carry…
The pressure on management teams to improve company performance keeps growing, from activist investors, market disruptions, and new types of competition. To help meet these challenges, we have identified a set of digital measures that can lead to rapid and…
Synthetic training videos which called deepfakes, a loose term applied to images or videos generated using AI that look real. Although best known as tools of harassment, porn, or duplicity, image-generating AI is now being used by major corporations for…
The pandemic is reshaping the fashion industry. Consumer behaviors and sentiments in the US exemplify what’s happening. Shelter-in-place orders affected 300 million people and led to a sharp decline in use of public transportation and an increase in nesting. Read…
Many researchers tell us that one-on-one interviews are superior to focus groups. That is, even a few conventional one-on-one interviews yield essentially the same data as several focus groups. Additionally, there is now a lot of evidence that personal interviews…
For leaders, the challenge of guiding people through uncertainty and into the new reality brings timeless needs into sharper focus. Empathy and flexibility are important leadership qualities at any time. Read more in BCG Leadership in the New Now By…
Despite years of warnings, the skills gap is on the rise — not just in the United States, but around the world. The PwC Talent Trends 2019 report found that 79 percent of CEOs worldwide “are concerned that a lack…
