The popular perception of vulnerability is a myth — one that keeps leaders from being effective. In fact, there are plenty of reasons to believe that vulnerability can be an asset for leaders, Why? Vulnerable leaders inspire, are more authentic,…
Competition for brand recognition has never been more fierce. Digital-native newcomers are using tech-savvy, direct-to-consumer approaches to enjoy unprecedented ease of entry. They’re weaving compelling, socially conscious brand stories on social media. And traditional retailers are struggling to differentiate themselves…
What Target has managed to do is take that same level of customer loyalty and translate it to a world where people haven’t been spending nearly as much time in stores. It’s not a new strategy, but in some ways,…
If brand values are just words and companies feel no compunction to not say one thing and do another, then when do advertising agencies become liars for hire? Read more in warc Brand is a strategy By Faris Yakob was…
The main goal is to create a consistent customer experience across all touchpoints to exceed your standards and your customer’s expectations. By keeping an eye on the entire customer journey, you’re making sure that the promise of a positive experience…
We have characterized the recovery from the coronavirus into three phases: flatten, fight, and future. The future will not arrive until a vaccine or people’s natural resistance creates herd immunity or until an effective treatment emerges. In pursuing this end…
The business environment that you land in when the pandemic comes to an end — which could be one to two years from now — may be very different from what it was before the crisis began. Read more in…
Sometimes the right approach to redesigning an enterprise is a simple, static one. But often it isn’t, and in those cases a systems approach is needed to reach a solution that addresses dynamic factors like resilience. Read more in BCG…
Leaders should help their managers and employees anticipate disruption and change to get excited about learning new skills that will keep them employed and ensure development in their careers. Read more in burrus.com The Industry 4.0 Advantage By Daniel Burrus…
China continues to report robust urban job growth that outpaces growth in the country’s labor force—despite a slowdown in economic expansion. By contrast, employment in India grew by only 1.4% per year from 2000 through 2016. Read more in BCG …
