Pinterest CEO Ben Silbermann announced that users had contributed more than 30 billion Pins since the service was founded, a number that has grown by nearly 50 percent in the past six months alone. Users have also created more than…
The world of multichannel contact centres that incorporate social media, instant messaging and video chats as methods of communication to mention a few, is becoming extremely complicated. But behind the countless, often confusing new technologies, lie some fundamental benefits to…
Car manufacturers and social media companies alike are excited about the idea of a “connected car” that is so fully wired that consumers never, ever, need to be unplugged from the internet. learn more in qz Your car could…
Digital media has changed the way fashion is reported, consumed and shared. Trade papers and websites that once held court as the home of collection coverage have had their turf invaded by individuals. “I see the shows on Instagram now,”…
The reality is that shoppers visit your store to research and buy products. Branding is important; being trendy not so much. Merchandising is the key to conversions. It determines which items are purchased, and whether a shopper has a good…
The majority (64%) use daily deal sites to get a coupon; More than half (54%) use a coupon found on social media; and More than one third (39%) share and trade coupons with others via social media. learn more…
Every good social response strategy has two key elements: (a) a set of house rules setting out what is acceptable on social channels, and (b) a well-thought-out social response plan. You need your house rules to establish unacceptable or abusive…
Almost every small business, 81 percent, is on social media, and 94 percent of them use these social platforms for marketing purposes (attracting clients and building a brand), according to research from LinkedIn. As social media usage becomes ubiquitous, the…
According to science, it’s not that complicated by a long shot. A new study says we’re really only capable of four “basic” emotions: happy, sad, afraid/surprised, and angry/disgusted. But much like the “mother sauces” of cooking allow you to…
A greater percentage of adult U.S. women use Facebook, Tumblr, Pinterest, Instagram and Twitter than their male counterparts. The one social network that boasts more men is the professional-networking site LinkedIn. learn more in entrepreneur Women Dominate Every Social Media Network…
