The fourth annual research study of digital shopping behavior by Cisco Consulting Services, released at NRF’s Big Show, focused on digital mass market shoppers who represent 80 percent of the population and “Uber-Digitals” who represent 18 percent of the population…
It is clear: cross-channel, multichannel, omnichannel, whatever term you’d like to use, is no longer an option for retailers, it is now a must. It is no longer a competitive advantage; no longer would you start any company, supplying goods…
Retail is an incredibly dynamic industry. “We will see more disruption in the next ten years of retail than we did in the previous one thousand,” said Doug Stephens, founder of industry website Retail Prophet and author of The…
A lot of retailers wonder if offering an online shopping option will simply cannibalize their brick-and-mortar sales – and by how much. learn more in brick meets click Measuring online grocery’s true impact on in-store sales by Bill Bishop…
