Back in April Dixons Carphone announced plans to open drive-through stores. As it turns out, those stores aren’t so much classic drive-through as curbside (or kerbside as we say in the UK) collection points.
The truth is drive-through retail is curbside collection. To do it any other way would require higher levels of investment and longer lead times. In the current climate neither are favourable options.
Read more in insider trends
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