R-etail

Young internet users prefer percentage discounts, while older age groups favor free shipping  learn more in emarketer 

Consumers in France are quickly picking up multichannel buying habits, adding retail sites to their purchasing repertoire. The growing number of people with smartphones and tablets is also altering today’s shopping patterns learn more in emarketer France’s Shoppers Use Multiple…

Mobile commerce, free shipping offers, in-store pickup promotions, and ecommerce videos will all be important trends for the 2014 Christmas shopping season, as small and mid-sized online retailers look forward to, perhaps, a 9-percent growth in sales. learn more in…

Why cut coupons when you can load them on your mobile device with the touch of a button? According to June 2014 research by Forrester Consulting for RetailMeNot.com, more smartphone users had chosen to lighten their pockets and gather deals…

The balance of power between consumer and retailer has irrevocably changed and the next seismic shift in the market will see the best retailers raising their game to stay attractive and relevant in this new model. learn more in retailwire…

According to December 2013 research by Conlumino for law firm TLT, 37.5% of UK multichannel retailers surveyed said they were already using apps, while a further 43.8% were planning to use them in future.  learn more in emarketer  Should Physical…

As convenient as it may be, shopping for clothes online has one major pitfall: finding the right size. Retailers know it: E-return rates can reach as high as 40% as consumers take guesses on the correct size and toss items…

Amazon customers could soon see their purchases delivered by drones, also known as unmanned aerial vehicles (UAV). The world’s largest online retailer confirmed it is undergoing tests to deliver goods which could reach customers within 30 minutes of placing an…

In the modern marketplace, social and mobile are a given. But it’s essential to choose channels strategically. Develop a social customer service strategy that aligns marketing and customer service teams, making sure to consider your customers in optimizing channels you…

Digital channels are now the method of choice for both product research and purchasing. According to a March 2014 study by UPS, comScore and the e-tailing group, 82% of US digital buyers preferred to research products from multichannel retailers on…