Humans evolved to pay attention, be in the right place at the right time, and even engage in gossip. We aggressively seek vital information, and we get an uncomfortable feeling when we sense we’re missing out on something. These days,…
Facebook hired Mina Lefevre, former MTV executive vice president, as head of development. She announced her new position on her Facebook page saying, “I am excited to share that I will be embarking on my new adventure as Head of…
Retailers are utilising digital billboards that can adapt what they display based on who is looking at them. Tailored interactions are more useful to, and therefore attract more attention from, customers who are more likely to buy as a result.…
The wearable tech market is still relatively young and in flux. Fitbit, the company that arguably led the first wave of interest in wearables, didn’t start making a wrist-based fitness tracker until 2013. Now, just about every major tech firm…
Service design is the bridge between strategy and customer experience. It is grounded in your company’s identity, capabilities, and chosen competitive path. It is activated when you rethink, reimagine, and re-create every stage and aspect of interaction between customers and…
Renewable energy sources made up nearly nine-tenths of new power added to Europe’s electricity grids last year, in a sign of the continent’s rapid shift away from fossil fuels.But industry leaders said they were worried about the lack of political…
