Widely used measures of trust rank Greece as one of Europe’s least trusting societies. Yet, when we undertook an ethnographic research project in a region of Northern Greece, we were surprised to find that individuals behaved in a way that…
There are three hidden levers of power that, when activated, move the performance needle. Two were revealed, according to new analysis of PwC’s survey data, to be even more powerful than expected, and the third may be more fundamental but…
The social and solidarity economy is an ethical and values-based approach to economic development. Here are nine ways young people the world over are building the social and sustainable economy — for the good of us all. Find out more…
A 32% chunk of respondents said niche banks wield a higher level of trust among consumers, due to this level of specialism and expertise. Meanwhile 70% of niche banking leaders view strong employee engagement as an important part of their…
Measured at a base value of 100, the Consumer Confidence Index takes consumers’ expectations and sentiments about their financial futures into account to indicate household consumption and saving patterns in the future. Read more in visual capitalist The Global Decline…
The concept of trust needs to be viewed in three ways: in terms of what form organisational trust takes, how it is produced, and who needs to be trusted. Find out more in blogs.lse.ac Rethinking trust in the age of…
Leading with a global mindset requires these five essential skills. Read more in INC
A transformation, in this context, is a major shift in an organization’s capabilities and identity so that it can deliver valuable results, relevant to its purpose, that it couldn’t master before Read more in Strategy – Business The four building…
In analyzing the demise of more than 100 failed ecosystems over the past 46 years, we discovered that trust (or lack thereof) played a pivotal role in their failure. More than half of them (52%) struggled to build trust altogether.…
The service factory of the future will break the compromise between personalization and industrialization by leveraging standard service bits: small elements of service, such as a chatbot or an online shopping cart. Read more in BCG The Service Factory of…
