Retail is not something that is growing only through static boring, self-driven websites.The reason for physical retail, at any touchpoint, is the flagship experience: the presentation of the brand in all its glory. Read more in Mckinsey Luxury retail is…
Consumers are becoming more interested and invested in where their money’s going rather than simply what it’s buying, which means it’s not enough anymore to sell high-quality products with no information on their backstories. read more in vendhq Retail Trends…
A new breed of shopper has emerged , ACES —the Always Connected, Experience-driven Shopper. These new consumers are transforming markets and now account for more than half of all dollars spent at retail. read more in retail customer experience Measuring…
The most important impact of great customer experiences is loyalty. Shoppers would be more loyal to stores that provided their personal top three customer experience benefits. learn more in retail customer experience 4 Elements Of Retail Customer Shopping Experience was…
The majority of stores are just learning how to [sell] online,however, once they figure that out, the next step is how do they take the online and meld it in with the store experience to enhance them both. learn more…
