In mid-March 2020, department stores were classified as nonessential businesses and forced to shutter in an effort to curb the spread of the disease. Read more in fast company Department stores were the original retail startups. Now they’re headed for…
Amazon pledged over $350 million to raising wages by $2 per hour in the US, £2 per hour in the UK, and “approximately” €2 per hour in many countries in the EU throughout April, a commitment worth over $350 million.…
A 49-minute trip became a free Lack coffee table. About two hours of driving scored a Billy bookshelf. Even a five-minute trip was good for a veggie dog. Read more in Fast Company Ikea is giving out free coffee tables—but…
By studying the habits of 2,000 UK adults, our research revealed that 53% of shoppers are now more likely to use their phone for online shopping than any other device. Strikingly, this figure was only at 22% in the same…
The concept store has changed. Once it was about selling a certain lifestyle. The new retail concept store is a space where a brand is exploring a new direction, idea, initiative or concept Read morein insider-trends 47 Best New Retail…
McDonald’s recently opened a to-go location in London. Customers order via touchscreen kiosks and quickly pick up their food to go—there’s no seating in the restaurant. The concept leverages technology to make ordering easier and faster.McDonald’s is providing an option…
A recent Harvard Business Review survey found that 73% of today’s buyers use multiple channels to search and spend. So when all these channels are connected and play to their respective strengths, omnichannel retailing really pays off. Here are 14…
While brick-and-mortar retailers wring their hands about the sad state of affairs in physical retail, they may be overlooking the most powerful competitive weapon at their disposal and one that e-commerce retailers cannot replicate: their ability to engage shoppers’ human…
Most retailers are nowhere close to delivering the personalized experiences that their customers expect. The vast majority have not even taken the essential first step of defining what personalization means to their customers and businesses. Read more in BCG The…
