The five most valuable public companies in the US—Apple, Google, Microsoft, Facebook, and Amazon—are all orchestrators of digital ecosystems. This is a strong contrast with ten years ago, when Microsoft was the only digital player alongside four physical giants (Exxon…
Transforming your government into a data organisation is to automate government processes and augment the citizen touchpoints with artificial intelligence or smart contracts. Read more in vanrijmenam Why the Government of Tomorrow is Also a Data Organisation By Dr Mark van…
The message for businesses is clear: those that act now to ensure they can make the most of the data they hold and reliably compare this with industry peers and competitors will be best placed to understand and meet the…
As retail businesses are closing down their storefronts on the high street, they are focusing more and more on online sales. With this change, comes an influx of useful data to retailers that must be stored and made good use…
Digital transformation is ultimately defined by the value of information, so addressing this soaring volume of unknown files with appropriate data management tools is crucial in turning that data into genuinely useful insights for the business. Read more in raconteur…
New channels and types of channels, including vision ambience, voice ambience, and ever more precise and interactive geolocation, are entering the mainstream. Artificial intelligence (AI) is automating internal processes and enabling new forms of consumer engagement. Read more in BCG …
As we approach the end of the second decade of this millennium, technology is evolving faster than ever before. These exponential times will have a profound effect on what it means to be human and how we manage organisations and…
There is no group more intimately aware of this fact than our Millennials; a lifetime of over-connectedness has shaped them into down-to-earth realists who aren’t focused on price, but on purpose. If your brand values don’t align with theirs, you’re…
The organisation of tomorrow will be built around data. Therefore, the first step is to datafy your organisation and collect data at every process and customer touch point. The second step in the organisation of tomorrow is to distribute that…
Like immigrants into a new time, there are no signposts pointing the way forward. There is no how-to instruction manual. There is a lack of precedent, as yesterday’s lessons and experiences count for little in a brand new, different world.…
