Adopting a cloud platform can help any retailer remain agile and adaptable to changing consumer and business demands. Subscription pricing models for many cloud services allow retailers to pay for what they need, when they need it. As such, new…
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customer data
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The innovation of new data-driven and customer-centric products and services will thrive in a trusted environment where data flows freely from one organisation to another with the full consent and knowledge of the customer. Read more in Brand Quarterly GDPR…
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social faith
Take a Dive to Find Out What Your Customers Really Feel By Erin Rodat Savla
5 November 2014Views: 1,203Most social listening tools can’t make out complex human interactions, such as expressions of irony or playfulness. They still struggle to interpret still and moving pictures. They can’t keep up with fast-changing abbreviations and memes.Technologists are working to improve sentiment…