returns

Trying before you buy has become a major part of our shopping experiences. It’s one of the reasons that the store exists. But it’s also one of the big challenges for ecommerce as once a product has been bought online…

Last year Clear Returns reported that returns were costing the UK retail industry £60 billion. In the US the National Retail Federation reported that Americans returned $260 billion in merchandise in 2015, or 8% of all purchases. It’s a similar…

As convenient as it may be, shopping for clothes online has one major pitfall: finding the right size. Retailers know it: E-return rates can reach as high as 40% as consumers take guesses on the correct size and toss items…