Companies often achieve customer-centricity on specific projects here and there, but fail to make it a long-lasting priority across the entire organization. In other words, they fail to embed customer-centricity into their culture. Three main factors have contributed to the…
Societal need and business opportunity are coming together to transform the way companies craft strategy, drive performance, and report results. Investors, lenders, and rating agencies expect greater visibility of an ever-broader range of nonfinancial metrics to better understand diverse social…
Across all sectors and societies, employment remains the most mapped, but least navigable, legal and ethical intersection. Read more in raconteur Human rights falter in grey areas of procurement policy By Jim Macclelland was last modified: December 4th, 2019 by…
