The most important impact of great customer experiences is loyalty. Shoppers would be more loyal to stores that provided their personal top three customer experience benefits. learn more in retail customer experience 4 Elements Of Retail Customer Shopping Experience was…
customers
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Views: 1,147
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Views: 1,147
2016 will be a year of action for companies. It will be the year that the companies that thrive will be those advancing down the customer obsession path — while those that downplay their customers’ needs will start to wither…
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Views: 1,435
Our world isn’t just about creators and consumers anymore. There’s a new entity gaining influence rapidly — the curator. Curators are needed when there are too many creators wooing the consumer learn more in falkblogging wordpress 2015 Marketing Predictions by…
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We all want to be culturally in sync in 2015. Read on and instantly increase your Cultural IQ learn more in slideshare
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Having your customers become cheerleaders for your brand is the mecca of marketing: Your customers not only sell for you, but they communicate in a way far more powerful than any content your brand can create learn more at contentmarketinginstitute…
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talk the trends
Second Screening During TV Time It’s Not What You Think By Emarketer
15 October 2014Views: 994People simply drift away from the program and do other activities on their devices. This represents a transformation in the role of television from being a focal point to being just one of many screens competing for attention. learn more…
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Don’t overuse any tactic. Never use a tactic that your shoppers opt out of, such as an email subscription. Likewise, don’t continually flash chat pop-ups if the shopper never engages. learn more in practicalecommerce Ecommerce Marketing vs. Shopper Annoyance…
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Views: 1,593
Culture eats strategy for breakfast, technology for lunch, and products for dinner, and soon thereafter everything else too. Why? Because company culture is the operationalizing of an organization’s values. Culture guides employee decisions about both technical business decisions and how…
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Views: 979
According to the study, 71 percent of shoppers expect to view in-store inventory online, and 50 percent expect to buy online and pick up their purchase in a physical store. Yet, only 36 percent of the retail decision makers surveyed…
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Two sequels and nine Oscar wins later, cinephiles rank the first two Godfathers (both of which won Best Picture) at the most elite level of “must watch.” As in, if you catch them on TV sometime, you will stop everything…